Guest Services Manager

The Company:

• An award winning private members club
• Non residential sporting venue
• Renowned for exceptional service standards
• A company focussed on developing its own employee’s and offering a superb career progression for driven talented individuals

The Package:

• £40,000 salary 
• Discounts across the group  
• Free leisure club membership
• Enhanced maternity and paternity pay

The Job Role:

• Guest Services Manager for a private members club 
• Overseeing the reception team, ensuring exceptional service
• Big focus on member retentions, ensuring members are fully satisfied with their club experience
• Creating events for members across the calendar year
• This is a fixed term 12 month role with the option to extending at the end. 

The Requirements:

• The Guest Services Manager will have experience of managing hospitality teams and driving service standards.
• The Guest Services Manager will have excellent communication skills
• A self-starter with a genuine passion for food and eager to develop their team
• The preferred Guest Services Manager will have experience of dealing with guest queries on a regular basis and be able to resolve issues. 

The Location:

• Birmingham City Centre
• Free on-site parking 
• Excellent transport links

TH Contact Details:
Consultant: Adrian Pate
Email: adrian@talenthive.co.uk
Telephone: 0121 448 2260

We at Talent Hive are specialist recruiters within the Hospitality & Catering sector, if you would like a confidential chat about your career, please reach out to us on 0121 448 2260